5 Questions To Ask Your Managed Web Hosting Provider

5 Questions To Ask Your Managed Web Hosting Provider
Delegating responsibility for your business’ online presence is not a task to be taken lightly. Before placing this crucial task into the hands of a managed web hosting provider, due diligence is called for.

Even the most tech-savvy business can benefit from outsourcing certain aspects of server administration. It’s just more cost-effective and time-saving to focus on what you do best, without having to factor the constant logistical demands of a dedicated server into your daily considerations.

However, it is ultimately your duty to ensure that the managed web hosting provider you select is not only competent, but appropriate for your business needs.

You can’t rely upon your dialogues with managed hosting providers when it comes to determining your specifications and their ability to fulfill them. Their job is to sell you what they have. Your job is to buy what you need. And Job One is ascertaining what, exactly, you need in terms of managed web hosting.

Choosing a Managed Web Hosting Provider: 5 Questions You Need To Ask, and Why You Need The Answers

1. Windows, or Linux? Your web designer can best apprise you as to which operating system the hosting servers should support. Depending on the nature of the website under development, you will find your online presence optimized by a platform which the prospective host may or may not be able to deliver. If they only offer one, make sure it’s the right one.

2. Bigger, Better, Faster, Stronger? If you’re planning to utilize resource-intensive site features like high-resolution images and a large video database, you’ll definitely want to take storage and bandwidth into consideration. Don’t just settle for the bare minimum; remember, the goal is to expand, and it’s desirable to find a web host which can continue to meet your needs over time.

3. How reliable is the server? Uptime percentages differ by fractions and may be calculated somewhat arbitrarily. Find out how the hosting provider defines “downtime”, and what it translates to in concrete terms of hours/minutes per year. It’s pretty much self-evident why you’d want to keep downtime to a minimum.

4. What additional features am I looking for? Additional domains, email and FTP accounts, ecommerce capabilities, security features, money-back guarantees- do your homework, find out what your options are. A general grasp of what’s available will help immensely when it comes to deciding what you can and can’t live without.

5. Define “Managed”? When you make the decision to utilize a managed web hosting provider, your primary requirement is support. Ongoing support. Whenever there’s a malfunction, a question, or a necessary directive, you should expect someone on the other end of the line who can assist you in a prompt and efficient manner. 24/7 access to competent professionals is the cornerstone of managed web hosting, and the quality thereof should be your paramount concern. Trial offers are a good way to size up the available support you can rely on from a given provider. If the emergency hotline goes to voicemail or online tech support is an automated troubleshooter, you may find it advisable to shop around.

Your relationship with your managed web hosting provider is the factor that separates “passing the buck” from adding a new member to the team. Communication is essential. Without a functional collaboration, an off-site server will tend to be more of a burden than an asset, so make sure you are dealing with a web host who understands your needs and is able to provide the level of hands-on expertise your online presence demands. Remember, you’re counting on them!

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  1. […] should have no problem finding a web hosting company that can meet these requirements. Word to the wise: free WordPress hosting – or any free web […]

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